Arrai will make a best effort to have orders delivered in the specified time. Customers have the option to select preferred delivery options on checkout.
Within Nairobi, customers should expect orders to be delivered within 2-4 business days.
Outside of Nairobi, customers should expect orders to be delivered within 3-6 business days.
Arrai will make 3 attempts to deliver the order at the customer’s selected delivery time. If the customer is unable to accept the package at these times the delivery is then returned with a refund for the product issued.
No refund on delivery costs will be available.